ats71 Privacy Policy

Introduction

ats71 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all individuals who use our online gaming services. This Privacy Policy ("Policy") describes how ats71 collects, processes, stores, shares, and protects personal information relating to registered players and visitors to the ats71 platform. This Policy applies to all services offered through the ats71 website and mobile platform, including cricket betting, live casino, slot games, and all associated account and payment services.

By registering an account with ats71, accessing the platform, or using any of its services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not create an account or use the ats71 platform. This Policy should be read alongside the ats71 Terms and Conditions, which govern your use of the platform as a whole.

Information We Collect

ats71 collects personal information from you in several ways, depending on how you interact with the platform. The categories of personal data we collect include:

How We Use Your Information

ats71 uses the personal data we collect for the following purposes. We process data only where we have a valid legal basis to do so, as described in Section 4 of this Policy:

• Account management: to create, maintain, and administer your ats71 player account, including processing login requests, managing account preferences, and facilitating password resets via OTP to your registered mobile number.
• Identity verification and KYC compliance: to verify that you meet the age requirement (21+) and to satisfy our internal know-your-customer obligations, which include reviewing identification documents and matching them against the personal details held on your account.
• Payment processing: to facilitate deposits and withdrawals in Bangladeshi Taka through supported payment methods including bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records associated with your account.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform. This includes automated monitoring of transaction patterns and account behaviour using fraud detection systems.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling behaviour, to enforce self-exclusion periods, and to provide players with access to responsible gaming tools such as deposit limits and session alerts, in line with our obligations under our Responsible Gaming Policy.
• Customer support: to respond to enquiries, resolve disputes, and deliver the customer service experience you expect when you contact the ats71 support team. Communications are recorded for quality assurance and dispute resolution purposes.

Our Privacy Commitments

Legal Basis for Processing

ats71 processes personal data only where a valid legal basis exists. The legal bases we rely upon are:

• Contractual necessity: processing that is necessary to perform our contract with you, including operating your account, processing deposits and withdrawals, and delivering the gaming services you have requested.
• Legal obligation: processing that is necessary to comply with applicable legal and regulatory obligations, including anti-money laundering requirements, identity verification obligations, and the maintenance of financial records as required by relevant authorities.
• Legitimate interests: processing carried out in pursuit of ats71's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and the improvement of our products and services — provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: where we rely on consent as the legal basis for processing (for example, for sending optional marketing communications), we will obtain your explicit consent before processing. You may withdraw your consent at any time by contacting our support team, without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing Your Information

ats71 does not sell your personal data. We may share your personal information with third parties only in the limited circumstances described below:

• Payment service providers: we share transaction data with approved payment partners including bKash, Nagad, Rocket, and Upay solely to facilitate the processing of deposits and withdrawals. These providers are bound by their own privacy and security obligations and are not authorised to use your data for any other purpose.
• Game and technology suppliers: ats71 uses third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming to power our gaming catalogue. These providers may receive limited technical data (such as session identifiers) necessary to deliver their games. They do not receive your full personal profile.
• Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ats71, its users, or the public.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of ats71's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users of any such transfer in advance where it is practicable to do so.

Cookies & Tracking Technologies

ats71 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site usage, and support fraud prevention measures. A cookie is a small text file stored on your device when you visit the platform. Cookies do not give us access to your device and cannot be used to run programs or deliver viruses.

We use the following types of cookies on the ats71 platform:

• Essential cookies: these are strictly necessary for the platform to function. They enable core features such as session management, login authentication, and security. You cannot opt out of essential cookies without disabling your ability to use the platform.
• Analytical cookies: we use anonymised analytics data to understand how players navigate the platform, which pages are visited most frequently, and where technical issues may arise. This helps us improve the user experience. Analytical data is aggregated and does not personally identify you.
• Security and fraud prevention cookies: these cookies support our real-time fraud detection systems by recording session metadata and behavioural signals that may indicate automated or suspicious activity. They are a necessary component of our platform security infrastructure.

Data Retention

ats71 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows: account and identity data is retained for the duration of the account relationship and for a period of five years following account closure; financial and transaction records are retained for a minimum of five years to satisfy financial record-keeping obligations; KYC documentation is retained in accordance with applicable anti-money laundering requirements, which may require retention for up to seven years; communications and support records are retained for three years from the date of the last interaction.

Where personal data is no longer required for any lawful purpose and no legal retention obligation applies, ats71 will securely delete or anonymise the data so that it can no longer be associated with any identifiable individual.

Your Privacy Rights

As a player on the ats71 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the ats71 support team directly. We will respond to all valid requests within 30 days:

• Right of access: you have the right to request a copy of the personal data ats71 holds about you, together with information about how it is used, who it has been shared with, and for how long it is retained.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your account profile.
• Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the legal basis for processing), or where processing is unlawful — subject to legal retention obligations that may require us to retain certain data regardless of your request.
• Right to restriction of processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example where you contest its accuracy or object to its processing on grounds of legitimate interests.
• Right to object: you have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, and where your particular situation justifies an objection. You also have the right to object to direct marketing communications at any time, and we will cease such communications immediately upon receipt of your objection.

To exercise any of the above rights, please contact the ats71 support team using the email address listed in the Contact section of this Policy. We may need to verify your identity before processing your request.

Security Measures

ats71 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the platform; secure, access-controlled server infrastructure; two-factor authentication for sensitive account actions via OTP to your registered mobile number; regular internal security reviews and vulnerability assessments; strict access control policies limiting personal data access to authorised personnel on a need-to-know basis; and data minimisation practices ensuring that only the data strictly necessary for each processing purpose is collected and retained.

While ats71 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that poses a risk to your rights and freedoms, ats71 will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.

Children's Privacy

The ats71 platform is intended exclusively for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal information to ats71, please contact our support team immediately so that we can investigate and take appropriate action.

Changes to This Policy

ats71 reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy — meaning changes that substantively affect how we collect, use, or share your personal data — we will provide reasonable advance notice by posting the updated Policy on the platform with a revised "Last Updated" date and, where practicable, by notifying you via your registered mobile number. Non-material changes, such as minor editorial corrections or clarifications that do not affect the substance of how your data is processed, may take effect immediately upon publication without prior notice.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ats71 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and will respond to all data-related enquiries within 30 days of receipt.

You may also reach us by email at [email protected]. Please note that this email address is provided for contact purposes only and is not a clickable link.